Privacy Policy
Effective Date: 7/27/2026
Risen Anchor Co. respects your privacy and is committed to handling personal information carefully and responsibly. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.
This policy applies to the Risen Anchor Co. website and to information you provide directly to us. When you leave our website and use an external ordering platform or another third-party service, that service’s own privacy policy and terms apply.
1. Information We May Collect
Information you provide directly
We may collect information that you voluntarily provide when you email us, request information, ask about a bulk order, submit artwork, approve a proof, or otherwise communicate with us.
This information may include:
- Your name
- Email address
- Mailing or shipping address
- Business or organization name
- Order details and requested quantities
- Photos, logos, artwork, text, or other files you provide
- Communications, questions, feedback, and proof approvals
- Any other information you choose to provide
Please do not send sensitive personal information that is unnecessary for your order or inquiry.
Information related to online orders
Consumer photo-magnet orders may be placed through an external ordering platform operated by ReadyPix.
When you use that platform, ReadyPix and its service providers may collect information needed to process your order, such as your contact information, uploaded photos, shipping information, order selections, and payment information.
Risen Anchor Co. may receive information reasonably necessary to produce, fulfill, deliver, support, or document your order. Payment-card information is handled through the external ordering platform and its payment providers rather than through the Risen Anchor Co. WordPress landing page.
Information collected automatically
When you visit our website, our hosting provider, WordPress installation, security systems, or related technical services may automatically collect limited technical information, including:
- Internet Protocol address
- Browser and device type
- Operating system
- Referring website or page
- Pages visited
- Date and time of access
- General website and server-log information
This information may be used for website operation, security, troubleshooting, fraud prevention, and basic performance monitoring.
2. How We Use Information
We may use personal information to:
- Respond to questions and inquiries
- Discuss and prepare bulk-order quotes
- Create designs and digital proofs
- Produce and fulfill orders
- Communicate about order status, revisions, delivery, or support
- Verify artwork, text, quantities, and QR-code destinations
- Maintain business, accounting, approval, and transaction records
- Improve our products, services, website, and customer experience
- Prevent fraud, misuse, security threats, or technical problems
- Comply with legal, tax, accounting, insurance, or regulatory obligations
- Protect the rights, safety, property, and legitimate interests of Risen Anchor Co., our customers, and others
We do not use customer photos or personalized products in advertising, social media, portfolio materials, or other public marketing without permission.
3. How We May Share Information
We do not sell personal information.
We may share limited information when reasonably necessary with service providers that help us operate the business, including:
- Website hosting and technical-service providers
- WordPress and website-security providers
- ReadyPix and other ordering or production-workflow platforms
- Payment processors
- Shipping and delivery providers
- Email and communication providers
- Bookkeeping, accounting, tax, insurance, legal, or professional advisers
- Contractors or vendors assisting with an authorized customer order
These providers may receive only the information reasonably necessary to perform their services.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, court orders, subpoenas, or legal processes
- Respond to lawful government or regulatory requests
- Investigate suspected fraud, misuse, infringement, or security incidents
- Protect our legal rights, customers, property, or safety
- Complete a merger, sale, restructuring, transfer, or other business transaction, subject to appropriate handling of personal information
4. Customer Photos and Artwork
Customer photos, logos, artwork, and other personalized files may contain private or personally meaningful information.
We use those files only for purposes reasonably connected with:
- Reviewing an inquiry
- Preparing a design or proof
- Producing an order
- Providing customer support
- Handling corrections, replacements, or reorders
- Maintaining necessary business records
Submitting an image or placing an order does not give Risen Anchor Co. permission to publish or use that image for marketing.
You are responsible for ensuring that you have the necessary rights and permission to submit the photos, logos, artwork, names, or other material included in your order.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, reorders, bookkeeping, tax records, dispute resolution, fraud prevention, and legal compliance.
Retention periods may vary depending on the type of information and the reason it was collected.
You may contact us to request deletion of photos or other personal information that we control. We may retain limited information when required for legal, tax, accounting, security, warranty, dispute, or legitimate business-record purposes.
Information stored or controlled independently by ReadyPix or another third-party provider must be addressed according to that provider’s own privacy procedures.
6. Cookies and Similar Technologies
Our website, hosting provider, WordPress installation, or security services may use cookies or similar technologies that are necessary for website operation, security, administration, or user preferences.
Risen Anchor Co. does not currently use the website to sell personal information or conduct targeted advertising.
If we later add analytics, advertising tools, social-media tracking pixels, newsletter systems, or other technologies that materially change our data practices, this Privacy Policy should be updated.
You may be able to control cookies through your browser settings. Blocking certain cookies may affect website functionality.
7. Data Security
We take reasonable administrative, technical, and practical measures intended to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no website, email system, online platform, or storage method can be guaranteed to be completely secure. You should use care when sending personal information or sensitive images electronically.
8. Third-Party Websites and Services
Our website may contain links to external websites and services, including ReadyPix.
When you click an external link, you leave the Risen Anchor Co. website. We do not control the privacy, security, availability, content, or data practices of third-party websites and services.
You should review the privacy policy and terms of each external service before providing personal information.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
Parents or legal guardians may submit family or child photographs for personalized products. In those circumstances, the adult submitting the images is responsible for having the authority and permission to provide them.
If you believe a child has submitted personal information without appropriate parental or guardian permission, contact us so we can review and, when appropriate, delete it.
10. Your Privacy Choices
Depending on the circumstances and applicable law, you may request that we:
- Confirm whether we hold personal information about you
- Provide access to certain personal information
- Correct inaccurate information
- Delete certain personal information
- Stop using your information for a particular purpose
- Explain the categories of information we collect or share
We may need to verify your identity before completing a request. Some requests may be limited by legal, tax, accounting, fraud-prevention, contractual, security, or business-record requirements.
We will not discriminate against you for making a legitimate privacy request.
11. Changes to This Policy
We may update this Privacy Policy when our website, ordering systems, business practices, service providers, or legal obligations change.
The revised policy will be posted on this page with an updated effective date. Material changes should be reflected clearly in the revised policy.
12. Contact Us
For questions about this Privacy Policy or requests concerning personal information controlled by Risen Anchor Co., contact:
Risen Anchor Co.
Axton, Virginia
Serving customers across the United States
Email: risenanchorco@gmail.com